# Downtime Detection

## Acknowledge <a href="#acknowledge" id="acknowledge"></a>

When a station has unexpectedly stopped production, Acknowledge is the first action that must be taken. To inform colleagues that the issue is under control and steps are being taken to resolve it.

## Estimate <a href="#estimate" id="estimate"></a>

Submit an estimated time to resolve an issue once a solution is found.

**Estimate Threshold Notification Groups**

## Escalate <a href="#escalate" id="escalate"></a>

If a solution can't be found, Escalate raises the status of the issue to bring in the right people to help. This can be triggered either manually or automatically by Busroot, if an Estimate is not entered within a time limit or has expired.

## **Escalation Groups**

**Escalation Rules/Limits**

Define the time between when a Station stops and is automatically Escalated by Busroot.

## Watch Issues <a href="#watch-issues" id="watch-issues"></a>

This feature allows you to track the progress of an issue.

## Causes <a href="#causes" id="causes"></a>

Submit a downtime cause from a list of commonly occurring issues.

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